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We do our best to meet every demand, but sometimes that doesn't match expectations or something went wrong. Something like this can happen and we don't want to be left behind. We believe that together we can overcome difficulties. So if you have a complaint, please contact us.

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Talking about it is the first step. If you do not want to talk to the same CLB employee, ask for a meeting with a colleague or the management (filip.eelen@vclbleuven.be0490/645122). You will find the details of our employeesHERE.

 

Taking a fresh look at a situation can bring solace. Every complaint is an opportunity for us to improve our services.

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